Warranty Manager
As a Warranty Manager, the more money you can save your company on warranty eligible repairs, the better.
Cetaris’ Fleet Assistant can ensure you’re taking advantage of every warranty repair opportunity. You need the ability to identify, claim, track and reconcile all OEM, extended warranties, and parts replacement warranties.
Fleet Assistant automatically notifies your technicians of a warranty eligible repair the moment a repair is saved or modified in the system. This prompts your technicians to add the information required to create a warranty claim on the spot, and Fleet Assistant tracks the claims from start to finish.
Increase your Warranty Claims
In one line of sight, Fleet Assistant gives you access to all warranty eligible repairs and claims information, allowing you to effectively manage your warranty programs across a large and geographically diverse fleet. Once you have implemented Fleet Assistant, you’ll notice a dramatic increase in warranty collection, and this function alone can pay for the entire system!
Warranty Managers benefit from the following features in Fleet Assistant:
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Solution Feature
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Benefit to Warranty Manager
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| • Customizable Digital Dashboard Catered to Warranty Managers |
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• View warranty information relevant to create, track, reconcile and collect claims
• See a report of aged warranty claims to focus on those that are overdue
• Drill in to the details behind each warranty claim, quickly and easily |
| • Claim Management |
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• Manage any type of claim whether it is an accident, warranty, or policy claim, and track the process of creation to collection |
| • Warranty Module |
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• Gain access to unit and component warranty notices and reporting
• Print warranty labels at the time of repair for ease traceability and management
• Automate parts warranty tracking and reporting
• Notifies you of approaching end of warranty dates, and allows you to proactively review and replace components before their coverage ends
• Automatically catch unit and component warranty
• ”Multi-tiered” warranty hierarchy enables you to track equipment, component and replacement part warranties for an asset
• Track warranty submissions and complete or partial reimbursements
• Track warranty work performed by authorized OEM dealerships
• Automate parts warranty tracking and reporting |
| • Reporting |
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• Reports can be scheduled to appear automatically on your dashboard
• Report on warranty A/R aging, warranty claim tracking, reimbursed claims, and reimbursement reserves
• Easily view the details of any claim, look at all claims that require more information, review claim adjustments, or all claims by their status |
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