Work Order Management

Fleet Assistant’s Work Order functionalities put the essential tools at your fingertips to simplify your work order process, increase your technicians’ productivity, and reduce your paperwork. By providing your technicians with the critical information they need when they need it, you’ll see a substantial increase in their overall output.

 

The Fleet Assistant Work Order feature helps you adopt best practices throughout your organization. Your frontline operators will be given the ability to capture detailed data about the work being performed – right at the point of service.

Simple and Effective

 Shortly after you’ve implemented Fleet Assistant and experienced our Work Order function, you’ll appreciate its simplicity. Your technicians will be able to perform their jobs better with an abundance of pertinent information at their fingertips including warranty alerts, chronic repair alerts, invalid meter readings and more.

	Functionality   Benefit • Provides individuals with daily "Work in Progress" or “Work to be Done” information right on their digital dashboards   • Required work is always visible and is configured by system administrator – with no requirement for technicians to search for work that needs to be done • Automatically alerts technicians of warranty eligibility (OEM, extended or replacement parts), chronic repair or parts with associated core value – right on the work order   • Increases capture of warranty money, improves tracking of part cores, and highlights chronic repairs (for possible policy warranty) • Allows easy look up of units with “Search ‘n’ Select” feature   • Allows the technician to easily look up the repair history of a piece of equipment right from the work order • Utilizes VMRS coding to provide uniform industry standard tracking and reporting throughout the application   • Provides users with the ability to easily use VMRS coding for all aspects of recording repair and maintenance information • Enables you to: Create, assign, and schedule work orders View work order by status – unassigned, pending, work in progress, waiting for part, complete   • Provides management with a process for managing and monitoring technician work loads. Allows management to assign the right skills to a repair and/or prioritize work to be done • Allows authorized users to generate and track preventive maintenance (PM) and corrective (or “emergency”) maintenance work orders from the shop floor   • Provides an effective, flexible method for dealing with emergencies or  unexpected issues • Eases the administration of recall and campaign programs through the automatic creation of jobs and alerts to users about pending recalls, campaigns, and modifications (jobs can be defined and created under the Recall/Campaign Management module by technical specification, year, make, model, VIN, class, or organization – with tracking capabilities for all labor and materials expended)   • Simplifies the task of managing recalls or campaigns and reduces the possibility of missed repairs • Allows you to create work orders to track multiple reasons for repair, multiple job types, job estimates, unlimited technicians, labor charges and parts   • Substantially reduces the number of work orders that need to be created and/or tracked while simplifying the process of managing complex repairs • You can create work orders, apply charges, and close the work order from a single point of entry   • Provides the ability to easily manage the entire work order process with limited resources • Enables the setup  of large recurring/forecasted jobs (either PMs or inspections) by class of vehicle or equipment   • Streamlines and simplifies the process of managing recurring work • You can include labor, parts, and materials requirements, PM checklists, and related documents   • Provides simple access to all of the essential information at the point of repair

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