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7 Tips to Optimize Any EAM Software Application Now

Written By: Sofie Bedard, Content Creator, on Oct 18, 2017

1. Start with clean, detailed information on the Asset level.

No matter what your process, industry, or number of assets, whether it is entered manually or through System Integration Modules (SIMs) into your Enterprise Asset Management or Fleet Maintenance application, the more information used to identify the Asset, the more accurate the reporting will be for that Asset down the line. Additionally, in breakdown scenarios, having immediate access to data will reduce downtime.

2. Consolidate all of your enterprise applications. 

Have all of your applications funnel data in and out of your EAM system (SAP, Oracle, JDE, Great Plains, fuel systems, fleet operation and dispatch software, telematics, payment processing systems). A well-connected system will eliminate silos, and ensure the accuracy of your data. 

3. Understand your Warranty Terms of Agreement and Policy. 

It's crucial that for each warranty you enter in the system, you  understand the nuts and bolts of the agreement. Pay close attention to what the overages are, and when the Terms of Agreement and Policy will expire. This will help you  avoid costly mistakes surrounding the terms of your warranty, and improve warranty capture across the board. 

4. Understand the organizational structure of suppliers.

You can increase the efficiency of your returns by understanding parent/child relationships in your suppliers, and defining this structure in your EAM application. For example, by defining which supplier location warrantable parts need to be returned to, parent or child, you can increase the efficiency of your warranty reimbursements. As a general rule of thumb, look for a "Remit-to" address to indicate a child supplier. 

5. Always record accurate meter readings. 

One of the leading reasons to use an EAM system is to optimize your Preventive Maintenance (PM) Schedules. PMs cannot be accurately triggered from the EAM system without accurate meter readings from the Asset. It is highly recommended to obtain a daily meter reading when possible. If a daily meter is not available for the day, use the previous day's meter as your Current Reading. 

6. Create your repairs in ‘real-time’. 

Do not create paper Work Orders, and then go back and recreate them electronically. Not only does this degrade inefficiency and waste paper, it also makes it impossible to capture the workforce labor in real-time. This affects your ability to make key realizations regarding unallocated labor or indirect time.

7. Make it mobile. 

Empower your workforce with technology they can take with them anywhere. Eliminate the need to consolidate workstations and improve workflow by cutting out time spent walking back and forth between workstations. Finally, you are able to enter, review, and head up items on-the-spot instead of letting your process get delayed unnecessarily. 

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"Without Cetaris, we would not have been able to get our API Certification."

Shane Miller, Senior Asset Manager, Global Operations, Calfrac Well Services

"Cetaris allows us to have a high level of visibility into our very large number of assets so we can continuously identify and close gaps in our maintenance operation. "

Chris Carter, Sr Manager II, Fleet Purchasing and Engineering, Wal-Mart

"With Cetaris Fleet, we have already met our initial warranty capture goal and we believe that we can double warranty capture again."

Serge Viola, Director of Asset Management, Purolator

"They are the first software vendor I’ve worked with where the software just did what they said it was going to do. "

Dustin Ward, IT Director, Jordan Carriers

"Cetaris supports a high level of performance in our fleet operations."

Chris Carter, Sr Manager II, Fleet Purchasing and Engineering, Wal-Mart

"Every aspect of our business that relies on information from Cetaris is in better shape than before."

Dustin Ward, IT Director, Jordan Carriers

"The Cetaris system easily pays for itself through the increased capture of warranty, campaign, and recall dollars from the vendors. "

Shane Miller, Senior Asset Manager, Global Operations, Calfrac Well Services

"The Cetaris people that support our team are responsive, personal, and knowledgeable."

Serge Viola, Director of Asset Management, Purolator

"Cetaris does a fine job of helping us out. The Cetaris customer support team replies quickly to our questions. They keep everyone informed and they check back and follow-up to make sure everything is okay."

Dan Flanagan, Vice President of Purchasing, Bulkmatic

"The warranty module is so thorough and powerful, we gained our ROI in only 1 year."

Daniel St-Germain, Vice-President Material Resources, Groupe Robert

"Cetaris’ ongoing progressiveness has been impressive: from a software system functionality and software technology perspective, to their ambitious product roadmap."

Thomas Schmidt, Vice President of Information Technology, Pacific Western Transportation

"Going forward, as we focus on improving our business efficiency, we look forward to working with Cetaris to further integrate our business processes with our outside vendors electronically."

Tim Burks, Director of Maintenance Corporate Services, Swift Transportation Company

"The biggest benefit is our improved decision-making based on hard facts."

Shane Miller, Senior Asset Manager, Global Operations, Calfrac Well Services

"Cetaris Fix, with its intuitive user interface, has simplified the work order process in meaningful ways that have allowed our most seasoned and experienced technicians to learn to process WOs with ease."

Samuel Rodriguez, Director of Fleet Operations, Jefferson Lines

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